Loading...
Grander was established by Robert Williams and Curtis Whitaker in 2017. With a combined 60 years of experience in banking and capital markets, they identified the opportunity for a niche player in the MSR space. Establishing a master servicer is not simple, however; over three years, they acquired the state and federal licenses and permissions in order to purchase master servicing. Significant funds been invested in the effort to date to ensure that the technology, documentation, policies and procedures are in place to meet regulatory expectations and to be able to meet seller due diligence requirements. Today, Grander is licensed as a seller-servicer in 21 states and is able to act as master servicer in another 25 states and is an approved master servicer for Freddie Mac (FHLMC) loans. We are in the process of being permissioned for Fannie Mae (FNMA) master servicing and have obtained HUD and VA approval as part of the process of ultimately obtaining Ginnie Mae (GNMA) approval.
Grander consists of several related entities engaged in sourcing and managing mortgage servicing rights on behalf of institutional and high-net worth investors
- Grander Investment Management LLC (“GIM”) is the asset manager which oversees the sourcing, pricing, portfolio management, and hedging (when deemed appropriate) of MSR assets purchased by Grander Mortgage Capital LLC. Grander Mortgage Capital LLC has retained GIM as sole asset management partner, and pays an AUM-based management fee to GIM quarterly.
- Grander Mortgage Opportunity Funds (variously, “Grander Funds”) are limited partnerships set up from time to time to fund the acquisition of MSR assets by Grander Mortgage Capital LLC. Investors purchase LP interests.
- Grander Mortgage Capital LLC (“GMC”) is a state licensed and agency approved seller-servicer which operates as the master servicing entity for Grander. While GMC has the ability to originate, it does not intend to do so, nor does it intend to directly service any loans – it simply seeks to own and manage the financial risks associated with MSR assets to deliver targeted returns to its LP investors. From a legal ownership perspective, GMC is owned via an indirect holding company by its principals, Robert Williams and Curtis Whitaker
- RMS Asset Management LLC (“RMS”) offers a turn-key solution for servicer surveillance to oversee and manage residential assets including MSRs, sub and non-performing residential mortgage loans, residential business loans, single family rentals and REO. RMS will be responsible for all key day to day operational needs of GMC. Powered by RMS’ proprietary and revolutionary web-based search and analysis engine called Mortgage Market Management, or M3, RMS will provide compliance, diligence, asset management, systems, and accounting functions for GMC.
Grander is now actively bidding and purchasing MSR assets; both in bulk purchase markets but also in flow markets, targeting community and regional banks and regionally focused specialty mortgage originators who are looking to optimize capital by selling their servicing rights while retaining customer relationships. We are targeting an organic growth path over the next two years to grow into a $250-$500 million. Grander will aim to be opportunistic in the bulk purchase market, but our focus is in being a trusted partner for mortgage market participants seeking to optimize capital while growing their customer platform.
Grander purchased its first pool of FHLMC servicing that settled in June 2021.
Well diversified geographic distribution.
Projected returns are enhanced by favorable loan characteristics.
We are a master servicer, housing all state and federal licenses and permits, and responsible for subservicer oversight and compliance
We provide loan-level tracking, subservicer data and oversight services
Is the single named owner of GMC, enabling multiple funds to participate in MSR investments via differential LP interests which pass through segregated income from GMC
Our Support team is always ready to help you solve any MSR issue.
Register your free personal profile online to begin using our services.
Registered clients can edit their MSR investment account settings using our advanced technology.
Mortgage servicing rights, (MSR) represent the right to receive all cash flows from a mortgage on behalf of the investors and entities that own the ultimate rights to principal and interest. MSR assets or negatively correlated to other fixed income investments. Mortgage prepayments decline as rates rise, extending the value of the servicing rights on MBS bonds- increasing MSR valuations and adding portfolio alpha. The Grander team has deep experience in managing operations and servicing teams to extract additional value from portfolios. Today's servicing market has become constrained due to fewer servicers and concentration among larger banks- making yields historically compelling in today's marketplace
- Sourcing
- Diligence and on boarding
- Modeling and Pricing
- On Boarding
- Compliance
- Sub servicer oversight
- Portfolio pricing, monitoring and surveillance
- Statements and Accounting
- Financing
Grander team has deep experience in managing operations and servicing teams to extract additional value from portfolios. Today’s servicing market has become constrained due to fewer servicers and concentration among larger banks – making yields historically compelling in today’s marketplace
NMLS 1065200
State Licenses:
Arizona Mortgage Servicer License #119252; Washington DC Mortgage Lender License #MLB 1065200; Georgia Lender License/Registration #38719 Illinois Residential Mortgage License MB.6761055; Iowa Mortgage Banker License 2013-0079; Kansas Mortgage Company License MC.0025660; Kentucky Mortgage Company License MC425586; Louisiana Residential Mortgage Lending License Non Assigned; Michigan 1st Mortgage Broker/Lender/Servicer Registrant FR0018855; Missouri Mortgage Company License 1065200-S; Montana Mortgage Servicer License 1065200; Nebraska Mortgage Banker License NE1065200; New Hampshire Mortgage Servicer License 18505-MS; Oregon Mortgage Servicer License MS-182; South Dakota Mortgage Lender License 1065200.ML; Texas SML Residential Mortgage Loan Servicer Registration Non Assigned; Washington Consumer Loan Company License CL-1065200; West Virginia Mortgage Lender License ML-1065200; Wisconsin Mortgage Banker License 1065200BA
Arkansas:
Grander Mortgage Capital, LLC is licensed by the Arkansas Securities Department and any complaints concerning Grander Mortgage Capital, LLC may be directed to the Arkansas Securities Department. Listed below are the address, telephone number, fax and website information for the Arkansas Securities Department. Heritage West Building, Suite 300, 201 East Markham Street, Little Rock, Arkansas 72201-1692; http://www.securities.arkansas.gov/page/365/mortgage-loan-how-to-file-a-complaint
Illinois:
For licensing information, go to: www.nmlsconsumeraccess.org. The primary regulatory authority having jurisdiction over Grander Mortgage Capital, LLC is: Illinois Department of Financial & Professional Regulation. Address 320 West Washington Street, Springfield, IL 62786 Toll Free Consumer Hot Line: 1-800-532-8785
Texas:
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH
LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.A complaint form and instructions may be downloaded and printed from the Department's website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.
Washington:
If you are in the State of Washington you may contact HUD at 1-877-894-HOME (4663) to find a HUD approved counseling agency near you.
RESPA Disclosure:
PURSUANT TO RESPA, A NOTICE OF ERROR OR REQUEST FOR INFORMATION REGARDING THE SERVICING OF THE MORTGAGE ACCOUNT (INCLUDING A QUALIFIED WRITTEN REQUEST) MUST BE SENT TO THIS ADDRESS: Grander Mortgage Capital, LLC 3414 Peachtree Road NE, Suite 825, Atlanta, GA 30326
Please note, RESPA (12 U.S.C. Section 2605) provides you certain consumer rights. If you send a notice of error or request for information (including a qualified written request) to your loan servicer regarding the servicing of your loan, your servicer must provide you with a written acknowledgment within 5 days (excluding legal public holidays, Saturdays, and Sundays) of receipt of your request.
Response Time Frame for Notice of Error:
Your loan servicer must make any appropriate corrections to your account, and must provide you with a written clarification regarding any dispute within the following time limits:
Not later than seven days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives the notice of error for errors related to the failure to provide an accurate payoff balance.
Prior to the date of a foreclosure sale or within 30 days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives the notice of error, whichever is earlier, for errors asserted related to dual tracking.
For all other asserted errors, not later than 30 days (excluding legal public holiday, Saturdays, and Sundays) after the servicer receives the applicable notice of error.
After receipt of a notice of error, your servicer may not, for 60 days, furnish adverse information to any consumer reporting agency regarding any payment that is the subject of the notice of error. However, this does not prevent the servicer from initiating foreclosure if proper grounds exist under the mortgage documents, except with regard to notices from you related to initial foreclosure filings or motions for foreclosure judgments or sales.
Response Time Frame for Request for Information:
Your loan servicer must respond to your request for information within the following time limits:
Not later than 10 days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives an information request for the identity of, and address or other relevant contact information for, the owner or assignee of a mortgage loan; and
For all other requests for information, not later than 30 days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives the information request.
The notice of error or request for information must be written correspondence (other than notice on a payment coupon or other medium supplied by the servicer) that includes, or otherwise enables the servicer to identify, the name and account of the borrower, and includes a statement of the reasons the borrower believes the account is in error, if applicable, or that provides sufficient detail to the servicer regarding the information being sought by the borrower. Please note, a notice of error or request for information is not considered timely if the written correspondence is delivered to Grander Mortgage Capital, LLC or the prior servicer who receives the request for information or notice of error more than 1 year after either the date of transfer of servicing or the date the mortgage servicing account was discharged (either paid in full, or discharged through foreclosure or deed in lieu of foreclosure or short sale without full satisfaction of the underlying contractual obligation.)